Windows hello this option is currently unavailable something went wrong windows 10. 2] Run Windows Hello Troubleshooter.

Windows hello this option is currently unavailable something went wrong windows 10 Reset the Hello Facial Recognition Settings. Here’s a step-by-step guide to help you through: Aug 19, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Now, click on “Windows Hello PIN“. The cause can range from a particular Windows update to an incorrectly configured Group policy. Jul 29, 2019 · I keep getting Option is currently unavailable - something went wrong under Sign-in options I can add a fingerprint through Account protection but not a PIN Win log say: The Primary Account Primary Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. Then, follow the wizard to create a new account. Once you get a response, choose "Windows Hello Camera Issue". But now windows hello does not work. A PIN is Hello REETRANA, I'm John an Independent Advisor and a Microsoft user like you. 6 Ways to Fix Windows Hello Dec 21, 2019 · when I go to settings and sign-in options under windows hello it says "this option is currently unavailable" and when i select it it says "something went wrong. Jul 29, 2017 · After we upgraded our windows, Hello stopped working. I have gone to the Lenovo site to install drivers to try and get everything updated. I tried updating all the drivers but nothing works out. Click Sign-in options. This will remove the PIN form your system. Jan 1, 2023 · Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device option. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart 2. Just go to Settings > Accounts and click Add account. Fingerprint works like a charm, with a first finger! In my onprem lab, the driver for Fingerprint is Synaptics FP Sensors 4. " below that. But somehow, after few updates later, I can't use windows hello to sign in. Previously I have had messages saying my organization requires I reset my pin. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. The Sign-in options page says: "This option is currently unavailable - click to learn more" / "Something went wrong. Mar 20, 2025 · In Windows, search for and open Sign-in Options. Usually, this problem is caused by a corruption in the Windows Hello settings. I have tried going onto settings, sign in options and reset pin but it still doesn't work. Try again later" errors for Face, Fingerprint, and PIN. Aug 17, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. technology/ for more guides and tech explainers, rev Sep 12, 2023 · Solution: Option 1 (For those with admin rights) We have a solution that requires admin rights but has helped many users. Try again later" I have looked for an update, uninstalled and resinstalled, nothing has worked. You may need to change your PIN, or even reset it. I am currently still on local account. May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Confirm the removal and restart your computer. Sep 14, 2019 · I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. 3-Go to Troubleshoot. 307. To do so, follow the steps below: Step 1. #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Then delete the folder named NGC. I just didn't hop on the forum right off the get go and ask for help here. I can not the the biometric device in the device manager and in the setting it is still telling me this option is currently unavailable (something went wrong. Open the Services program, and Apr 9, 2020 · Similarly disable the other Windows Hello options if any. However, it is possible that you or an application disabled this option May 15, 2024 · So far, nothing I have tried has made any difference. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the Aug 24, 2021 · Something went wrong. Sep 5, 2022 · In this guide, you’ll learn the steps to fix the issue that could prevent you from removing, configuring, or using a Windows Hello PIN to log in on Windows 10. Open Settings by pressing the Windows key + I, and navigate to Accounts > Sign-in options. 2) Select Windows Hello PIN > Change and then follow the instructions. You can also use the I forgot my PIN option and continue from there. Windows 11 operating system. Aug 14, 2023 · Microsoft Spams a New Warning to Windows 10 Users The Easiest Way to Find and Delete Duplicate Files on Windows This Default Windows App Is So Good You Won't Need Another Like It Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently Jan 11, 2022 · Something went wrong. Update System Drivers. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. bat file elevated (aka: Run as administrator). This solution also works Jan 16, 2025 · I like using the PIN (Hello). " Underneath there is an exclamation mark with "something went wrong. Clean the fingerprint scanner. Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. I tried all different things suggested on this forum without any success. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Try again later'. All of them say Something went wrong. (Creating it in other ways is also possible) May 12, 2022 · Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again - YouTube Yesterday in one of the suggestions, the presenter had me Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM Jan 20, 2025 · Go to Accounts > Sign-in options. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is When I expand the options it says 'Something went wrong. ” Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. This means that PIN logon needs to be re-enabled on Windows 10 before being able to use Windows Hello. " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. I don't know what to do. 1) Select Start > Settings > Accounts > Sign-in options . Click on "Advanced options" > select "command prompt" 4. On the lock screen, press any key to view the Sign-in screen. how to fix this issue? i've tried everything Feb 2, 2021 · I just changed my account to a local one instead. now the issue is that it says windows hello is currently unavailable. try again later). Follow the prompts to set a new PIN. Accessing the Windows Hello setup screen; From the context menu that just expanded, click on the Add PIN button. " The Windows Hello Face works, but it just doesn't recognise me. You'll need to set up a PIN as part of setting up fingerprint or facial recognition sign-in, but you can also sign in with just your PIN. There is also no password option, and the "require windows hello sign in for microsoft accounts" part where you turn it on and off is grayed off, i cant turn it off or on. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. Follow the steps below in order to do so! Nov 15, 2021 · 4. If you encounter the same issue, you can try them to solve your problem. I tried you advice above but it didn’t work, I still get the same message. My name is, Zadee. If Windows cannot access the NGC folder, you may encounter such issues. There can be many reasons for the feature failing to work. Oct 29, 2020 · 2. Windows Hello for Business policy is I have looked in sign-in options and under, manage how you sign in to your device. Something Went Wrong - Windows 11. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Select Windows Hello PIN and click Remove. Now, in the Windows Security window, enter the password of your Microsoft account and click on “OK“. Hoping someone knows something I haven't tried. And I want it back. Next, add the PIN that you wish to use from now on, then click Ok to save the changes. Thanking you in advance. I took this HP Elitebook 2107p and installed it with my SCCM, using on-prem setup and Windows 10 1909 build. If the Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Sep 27, 2022 · Once you’re inside the Sign-in options menu, click on PIN (Windows Hello). " And yes, my surface is fully updated. When I click it, it also says "Something went wrong, try again later". In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. After your machine reboots, click on "Troubleshoot" under Choose an option 3. I'll be happy to assist you today. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. I loved windows hello face, very convenient. It also said "Something went wrong. Jan 10, 2025 · It says there's something wrong with my account and the sign in options on settings is currently unavailable. Exit the Group policy editor and reboot the computer. May 23, 2023 · Re-register Your Fingerprints. But when i click fingerprint in settings it says: something went wrong, try again later. PIN option is unavailable (Windows Hello PIN option missing). How do I resolve this issue? Thank you for any solutions. Method 3: Using Registry settings if you have Windows 10 Home installed. The option to add a finger or remove the fingerprint are greyed out and not clickable. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Usually, setting up Windows Hello PIN on Windows #windowshellopin #windowshello #windowshellosomethingwentwrongunable to setup windows hello pin?? got the error "something went wrong try again later" in win Jan 4, 2025 · Option 3: Sometimes it is possible that the problem occurs due to corruption or loss of the user account profile we are currently using. May 31, 2020 · Thanks for your reply. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. This issue occurred right after I installed Office 365 for students. 0. Apr 30, 2024 · You can also use the forgot PIN option to reset your Windows Hello PIN. Now, again click on “Windows Hello PIN“. Please try again later" with yellow word with Windows Hello Pin and Window Hello Fingerprint. Made sure I had all the recent updates, yet Windows Hello Fingerprint still stats that this option is currently unavailable, something went wrong. 2] Run Windows Hello Troubleshooter. Modify Windows Hello Group Policy settings. Try again later". But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. See if the camera will be reset and would now work. 3 Unblock the . " i'm not sure how to fix this as it should be available on my device Mar 10, 2023 · After the Anniversary update for Windows 10, many users have experienced difficulties using Windows Hello because the procedure behind PIN login for a domain user was reset. You might have a work or school account connected to that device. This Jan 10, 2024 · Same - everything checks out but I'm receiving the "That option is temporarily unavailable" & "Something went wrong. So, on System Settings: Accounts – Sign in Options – Pin (Windows Hello) NB it says this option is currently unavailable – WHAT I am using it already? Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. Restart your device to see if that fixes the problem. ' The options to improve recognition and to remove this sign-in option are greyed out. Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Another option is to enable the built-in administrator account, then create a new user account instead: 1. To fix this, delete the folder and set up the PIN again. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. Something went wrong. Please could you help, thanks in advance. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. My Google account uses it. Type services. Select “PIN (Windows Hello). " When I click on one, "Something went wrong. For automatic scans of missing or outdated drivers, we recommend using specialized software. Try again later" Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Sep 6, 2023 · I can't setup a Windows Hello for all the options in the settings it says "This option is currently unavailable". " This is true for the options for the fingerprint scanner and PIN as well. It states, 'This option currently unavailable' and along with 'Something went wrong. I normally regularly change my passwords at least once a year. Add a registry entry. 4. The camera is working. Things I have tried and failed: Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Apr 3, 2021 · i own a huawei matebook D14, ryzen 7. ’ My tech guys can’t figure it out, they don’t have any policies restricting Hello. Feb 24, 2025 · Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Jul 11, 2023 · Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. i tried all the step but unfortunately it is still the same. Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. Nov 27, 2024 · Hello, this is Emily. Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Oct 4, 2020 · 3. Try again later. Then, click on “Add” to add a new windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. msc and click on OK. Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. I have done all of the recommendation, uninstalled and reinstalled the drivers. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". 4 When prompted by UAC, click/tap on Yes to approve running the . Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts" Press Windows key+I to open Settings Select Accounts > Sign-in options or Sep 29, 2023 · Microsoft Is Removing the Windows 11 Installation Loophole That Lets You Skip Creating an Account Oct 2, 2024 · Here is how to fix "Windows Hello Pin Currently Unavailable" error. Now, again click on “Remove“. After this, check to see if you can set up Windows Hello May 13, 2024 · it says this option is currently unavailable something went wrong try again later. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. You can use the Get Help app Nov 4, 2024 · If resetting your Windows Hello Fingerprint is not working, there might be something wrong with your PIN. Clear NGC Folder Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Now I cannot even enable it again. I have read, and done just about every step that has been suggested and none of them has fixed the problem. Don't get confused though. ' as mentioned Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Open the Run dialog box by pressing the Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. Feb 1, 2020 · I did that and the network issue got fixed. Let's try to create a new local administrator account from the command line and log in to see if Windows Hello works properly. Jun 10, 2020 · Hi, I wanted to add figerprint on my laptop (HP Probook 450 G2) in windows 10. Choose "Windows Hello Face recognition setup not working" if you are given this option. Press the Windows logo + L key to lock Windows and confirm that the fingerprint reader sign-in option is displayed on the Windows Lock screen, then log in to Windows. Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. Help! ***Moved from: Windows 10 / Windows Hello, lock screen & sign-in*** Nov 6, 2019 · since mid last year, windows hello will not set up, it says 'this option is currently unavailable - click to learn more' when clicked, it says 'something went wrong. Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Feb 19, 2024 · Please go to the corresponding instruction based on the current Windows operating system on your computer: Windows 11; Windows 10 . To fix Windows Hello PIN when you can’t use, change, remove, or add a PIN to your account, use these steps: Open Start. Under Manage how you sign in to your device, find PIN (Windows Hello) and click Remove. I understand you want to remove a sign-in option in Windows 10. Install updates manually. try again later. Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. I also have the "Facial Recognition (Windows Hello) installed in my Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. I'll be glad to help you today. when i create a new user, the windows hello allows me to put fingerprints, but after some time it disappears too. Run Windows Hello troubleshooter Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Whats funny is on a Windows 10 box i was able to setup just fine but I Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. bat file. Fix 3. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Oct 6, 2024 · Select Windows biometric services from the left column. Device is AAD joined ( AADJ or DJ++ ): No . Try again later when trying to Add / modify PIN. After removing the existing PIN, click the Add button to create a new PIN for your account. After clicking the Add PIN button nothing happens. Aug 8, 2024 · If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. 5. May 8, 2020 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I have the latest Windows update. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. You will need to know and enter your old PIN to change to a Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. Jul 8, 2020 · After a recent update, my fingerprint scanner does not work on my HP ENVY x360 running Windows 10. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. If you want to use key or certificate based Windows Hello you can follow the guides in the links. Enable Biometrics in Group Policy Editor. Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. Turn off Fast Startup. Under PIN (Windows Hello), click Add. Feb 18, 2023 · Thanks for reaching out. Something went wrong (code: 0x8009002d). Apr 27, 2021 · I am having the issue of the hello window, it's says "this option is currently unavailable", "something went wrong . ". I had mine set to Enabled. Have you another advise to solve this issue. Please follow the steps mentioned below: Press Windows key + R, to open Run dialog box. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Feb 1, 2023 · When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". Try again later", continue reading below to fix the problem. After signing in to Windows, go to Start > Settings > Accounts > Sign-in options. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. There, choose to either remove or set a new PIN and you're done!* * Suggestion: Once you have access to your account, go ahead and disable the "Administrator" account to avoid security risks. Bottom Line. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". Reboot your Windows 11 PC and see if you are able to sign in with Aug 8, 2021 · So, this happends on Windows 10 21H1 Intune cloud-only managed. Threats include any threat of violence, or harm to another. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". All it takes is to: Navigate to Windows Hello in the Settings app. Look for Windows Biometric Service, double click on it and click on Stop. Jun 13, 2020 · Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. Right-click on it, and then select “ Start” from the list that appears. Jan 26, 2021 · 00:00 Introduction to Windows hello pin -Something went wrong try again later hello,windows 10 hello pin this option is currently unavailable,windows 10 hello pin Dec 17, 2022 · Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. In a cloud setup, it is newer. Under Windows Hello Fingerprint, click Set up. Run Hardware & Devices troubleshooter. * * Note: This issue usually occurs on domain computers. NOTE: The options given by "Get Help" may vary. Help please. 3. For the time being, we can only suggest that you try enabling the built-in administrator to access the system for further action. If Windows Hello doesn’t work, you may get the message “something went wrong. More fixes here. " additionally appears. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Follow the on-screen instructions to set up the fingerprint reader. " Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. May 4, 2023 · Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Then open Explorer and navigate to the following path. "This option is currently unavailable" and "Something went wrong, try again later". I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". bat file to your desktop. Apr 23, 2021 · 2 Save the . Try again Later. I already tried uninstalling in device manager and other methods taught in Youtube. i bought this laptop new, and been pretty active with the updates. Now, click on “Remove“. And the options for Windows Hello is still the same, before and after restarting. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Resetting the computer doesn't fix the issue. When expanded, Windows Hello says 'Something went wrong. Fix Windows Hello PIN problems on Windows 10. Next, click on Sign-in options to view the available options. User has logged on with AAD credentials: No . 6. so my windows is at the latest version. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. now i wanna In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives windows Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Over the past few days, the settings sign-in options tab display the Aug 13, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Jan 6, 2025 · Under Windows 11 "Account > Sign-in options," all my options are marked "This option is currently unavailable. Something went wrong". I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Please try again later. " Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. After the removal and restart, go back to Settings > Accounts > Sign-in options. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. When I click on them, in red writing, it says, "Something went wrong. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Reset fingerprint & facial recognition options. Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. bat file, and run the . May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. When I click on them I am given a something went wrong message. Windows Hello for Business provisioning will not be launched. Perform a Windows Reset. 5. " Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. I have the pin and the fingerprint but i just can't change it or add another fingerprint all the option turn out to be gray. Sep 9, 2019 · After logging in and attempting to change my pin back to 4 digits, I realized that there was no option to change it. 0 votes Report a concern Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. Check out our website https://candid. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Feb 13, 2025 · If the pin code is currently unavailable, it means that there may be an anomaly in your current account profile. So, I thought I would change my PIN number. On the setup page is a message under each option “This option is currently unavailable. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Jan 23, 2025 · After entering Windows, navigate to Start > Settings > Accounts > Sign in options > PIN (Windows Hello). " I did notice that I can't locate any Windows Hello driver in my device manager, though unsure if that means anything Rest Windows Hello Biometric Database: You can try resetting the Windows Hello Biometric Database and check if that helps. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. ” Select PIN (Windows Hello) Click the “Remove” button to remove the PIN and add another one. Click Aug 6, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. In Get Help type "Windows Hello Face Camera is not working", press Enter. I'm an Independent Advisor and a Microsoft user like you. Nov 21, 2022 · If you can't add a Windows Hello PIN in Windows 10/11 because the PIN option is grayed out or unavailable with the description "Something went wrong. Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c. The "Change" option is grayed out and there are two messages being displayed. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Accounts > Sign-in options. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Mar 31, 2023 · * Note: If you disable this policy, users won't be able to setup a Windows Hello for Business PIN and they will receive the following message in Windows Hello PIN options: "This option is currently unavailable. Let’s start with the most obvious solution, which sometimes does the trick just fine. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. Since the most recent Windows 10 update Hello Fingerprint is not available. Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Delete your fingerprint, and register it again in Windows Hello settings. Whenever I try to use it, the system shows me "Something went wrong on our end. jwrnij bifeujo bkwb wjvjn kijwlilm wjwe tgnoy ypte pcepmw momyle dpx rjjw odbet rve rogme \